Culture Counts Support

Need help with batches, reminders, subscriptions, iCloud sync, or something that does not look right? Send a support request and include as much detail as you can.

Contact

Email: support@liftoffappdevelopment.com

Please include your device model, iOS version, app version, and a short description of what happened.

Common Help Topics

Restore purchases from the paywall or App Store account if your subscription is not recognized.
Confirm iCloud is enabled on your device if batches do not appear across devices.
Check notification permission, Focus modes, and device settings if reminders do not appear.
Restart the app if newly added photos or iCloud data are slow to appear.

Food Safety

Culture Counts is a tracking tool. It does not determine whether food or drink is safe. You are responsible for safe ingredients, sanitation, temperature, storage, pressure buildup, allergies, spoilage, and anything you make, eat, drink, serve, or share.